Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment.  Emergency cases shall always receive top priority, which is why an occasional appointment delay is inevitable.  Please realize that we make a sincere attempt to see each client on time.

For your convenience, ‘drop off’ appointments are available.  A ‘drop off’ means you could bring your pet at the time that works best for you and leave him or her with us for a couple of hours.  Usually we will ask you to ‘drop off’ sometime in the morning so our doctor can examine the patient in between appointments or at a time purposely reserved for admitted patients.  Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.

Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets.  This is one of the reasons we ask you to restrain your pet.  We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.